A starter missed one onboarding session and needs a practical replacement rather than a vague reminder.
The useful bits
- Missed session topic
- Required prerequisite and deadline
- The response should choose a catch-up arrangement and identify any access or scheduling barrier.
Before you write
Use this example when a starter missed one onboarding session and needs a practical replacement rather than a vague reminder. Gather the details below so the recipient can act without asking you to reconstruct the situation.
- Missed session topic
- Required prerequisite and deadline
- Trainer’s available catch-up options
An email you can adapt
The subject “Catch-up plan for [training topic]” identifies the request. Replace each bracketed field with a checked detail and remove any sentence that does not describe your situation.
Subject: Catch-up plan for [training topic] Hi [name], You were unable to attend [session] on [date]. To help you continue, [trainer] can offer [option] or [option], and [approved material] is available beforehand. Please tell us which arrangement works for you by [date]. This session covers [specific prerequisite], so [dependent activity] should wait until the trainer confirms completion. Let us know if access to the material is a problem. Best, [sender]
Check the boundary
Avoid stating that training has been completed simply because a recording or document was sent.
What a useful reply should settle
The response should choose a catch-up arrangement and identify any access or scheduling barrier.
Record completion only after the responsible trainer confirms the required activity has actually been completed.
About this guide
Prepared with AI assistance for the BITTU Mail editorial library. Check important details against your original messages and current account settings. Product access depends on your role, plan and provisioning state. Provider interfaces and requirements can change.
View current plans · Security information · Suggest a correction