Roles and instructions
A business customer decides which staff and domains to use and the purpose of their mailbox content. BITTU Mail processes that content to provide hosting and related enabled tools. We also process account, fraud-prevention and billing information for operating the service. Responsibilities must be assessed for your organization's jurisdiction and use.
Request a DPA
Contact legal@bittuicloud.com with your legal business name, registered address, billing account, countries of operation and required data-processing terms. A signed data-processing agreement must be explicitly agreed; reading this information page does not create an executed DPA or promise a particular certification.
Security, providers and requests
Workspace access is role-restricted. Hosting, DNS, payment, transactional-email and configured AI providers may process relevant information. Ask us for the current provider list, location information, retention arrangements and assistance needed for your compliance review before sending regulated data.
Incidents and end of service
Report a suspected incident to support@bittuicloud.com; send legal preservation or disclosure requests to legal@bittuicloud.com. Export, return and deletion arrangements should be stated in your agreement, including applicable backup and lawful retention exceptions.
Contact & company details
Privacy and legal: legal@bittuicloud.com. Mail account and payment support: support@bittuicloud.com. Company details and official verification: bittuicloud.com/legal.