A supplier has provided an expected availability date but it is not a guaranteed dispatch commitment.
The useful bits
- Supplier’s current update
- Meaning of the forecast
- The customer should understand the planning status and have a route to explain a genuine dependency.
Before you write
Use this example when a supplier has provided an expected availability date but it is not a guaranteed dispatch commitment. Gather the details below so the recipient can act without asking you to reconstruct the situation.
- Supplier’s current update
- Meaning of the forecast
- Next stock review checkpoint
An email you can adapt
The subject “Availability forecast for [item]” identifies the request. Replace each bracketed field with a checked detail and remove any sentence that does not describe your situation.
Subject: Availability forecast for [item] Hi [name], The current availability forecast for [item] is [date or range], based on [verified supplier update]. This is not yet a confirmed dispatch date. [Owner] will review the position again by [date] and tell you if the forecast changes. If your project depends on receiving the item earlier, please let us know so we can assess supported alternatives. We will not substitute another item without the required approval. Best, [sender]
Check the boundary
Keep a forecast’s uncertainty visible instead of removing it when copying the date into a customer message.
What a useful reply should settle
The customer should understand the planning status and have a route to explain a genuine dependency.
Send a confirmed dispatch update when evidence supports it, or clearly communicate a revised forecast.
About this guide
Prepared with AI assistance for the BITTU Mail editorial library. Check important details against your original messages and current account settings. Product access depends on your role, plan and provisioning state. Provider interfaces and requirements can change.
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