Keep a clear record when a plan trial is being considered

Start with the right domain and account

The Starter trial is limited to one claim per eligible domain, and availability and eligibility are checked by the server. Before checking, note the domain you intend to use and whether you are acting for it as an authorised workspace or domain administrator. Do not treat an email address, mailbox alias or a different login as proof that a domain qualifies.

Use BITTU Mail’s public pricing page for current information, or sign in through the official account service and review the authenticated checkout. Account actions go through mail.bittuicloud.com. If you cannot confirm that you are acting for the intended domain, stop and ask an authorised administrator to make or verify the check.

Domain to check: example.com
Person checking: [name or role]
Date checked: [date]
Eligibility result shown: [confirmed / not confirmed / unclear]
Notes or wording shown: [brief exact wording]

Separate the check from the decision

An eligibility check is not the same as choosing a plan or completing checkout. Write down what the service displayed, then decide separately whether the plan and its terms suit your needs. If the result is unclear, do not record the trial as available. If it says the domain is ineligible, do not assume that trying another mailbox or creating an alias will change the result.

A 30-day Starter trial is described publicly, but that does not establish that it is available to every domain or account. The server’s check is the relevant confirmation for your situation. Record when you checked, because availability and displayed terms may change.

Capture the dates without guessing

Record the date and time you reviewed the offer, plus any start date, end date or other timing shown in the eligibility result or checkout. If no date is displayed, write “not shown” rather than calculating one yourself. Do not assume that a trial starts when you first consider it, when you open checkout, or on another date unless the displayed terms say so.

If the checkout’s dates conflict with your notes or with another page, pause before proceeding. Reopen the current pricing information or authenticated checkout and resolve the difference. A saved note is useful for comparison, but it does not replace the terms currently presented.

Reviewed on: [date and time]
Trial start date shown: [date / not shown]
Trial end date shown: [date / not shown]
Other timing condition: [wording / not shown]

Copy the checkout terms that matter

Before submitting anything, record the plan name and storage amount shown, the upfront term total, taxes, availability, and any renewal terms displayed. Live prices and these terms must be checked at /pricing or authenticated checkout; do not rely on an old note or a remembered price. If an item is not shown, mark it as absent or unclear instead of supplying an estimate.

Also note any checkout language about payment or what happens after a trial. Do not infer that the trial converts to a paid plan, that a charge will occur, or that a payment mandate exists unless the current terms explicitly say so. One-time checkout does not by itself imply an automatic charge or mandate.

• Plan and storage shown: [details]
• Upfront term total and taxes: [details or not shown]
• Availability and renewal wording: [details or not shown]
• Trial-end or payment wording: [details or unclear]

Keep a useful record, not just a memory

Save your completed worksheet with the date you made it. If you retain a screenshot or other copy of the checkout wording, make sure it is legible and corresponds to the same domain and review date. Keep sensitive account information private: a record does not need passwords, one-time codes or payment credentials.

For example, “example.com — eligibility confirmed on [date]; checkout displayed [plan and terms]; trial end date [date/not shown]; decision [not yet made]” is more useful than “trial looked available.” Mark anything you could not verify so that another person reviewing the record can see the limits.

Confirm the outcome before relying on it

After reviewing or submitting a checkout action, check the account or checkout state for an explicit confirmation of what happened. Record only what is actually shown—for example, that an eligibility result appeared or that a checkout confirmation was displayed. If the page gives no clear result, do not treat the trial or plan as active; return through the authenticated account service or contact the appropriate account administrator for clarification.

Finally, compare the confirmation with your worksheet. If the plan, dates or terms differ, update the record with the new displayed information and note when it changed. This leaves a practical trail of what was checked, what was presented and what remains uncertain, without assuming that any trial is available or will turn into a paid plan.